LeadDesk Plc is a software company founded in Finland that provides Contact Center as a Service software (CCaaS). It operates in the cloud-based software market in Europe. The group offers the LeadDesk CCaaS cloud service for high-volume sales and customer service needs, such as those in contact centers. Other significant customer sectors include media, security services, the energy sector, communications, financial services, and market research. LeadDesk software is used by over 20,000 customer service and sales professionals each week.
